HIPAA Compliance and Wix Websites: What You Need to Know

creating a website for your healthcare practice is not just a good idea; it's practically a necessity. A well-designed website can serve as a portal for patient information, appointment scheduling, and practice promotion. However, if you're using website builders like Wix, it's crucial to understand the implications of HIPAA compliance.

Understanding HIPAA Compliance

The Health Insurance Portability and Accountability Act (HIPAA) sets the standard for protecting sensitive patient data in the United States. Any entity that deals with protected health information (PHI) must ensure that all the required physical, network, and process security measures are in place and followed.

Wix and HIPAA Compliance

Wix is a popular website builder known for its ease of use and customizable templates. However, as of now, Wix does not offer HIPAA-compliant solutions for forms and other data collection tools. This means that if you are collecting PHI through forms on your Wix website, you are not compliant with HIPAA regulations, which can lead to severe penalties.

Navigating HIPAA Compliance with Wix

Given that Wix forms are not HIPAA compliant, healthcare providers must take careful steps to ensure they remain within legal boundaries while using the platform. Here are some practical tips:

1. Avoid Collecting PHI on Your Website

The simplest way to remain HIPAA compliant while using Wix is to avoid collecting PHI on your website. This means not using forms to gather patient names, addresses, phone numbers, email addresses, or any health-related information. Instead, you can provide general information about your services and direct patients to contact your office by phone or a secure patient portal for sensitive matters.

2. Use HIPAA-Compliant Third-Party Services

If you must collect patient information online, consider integrating HIPAA-compliant third-party services. For example, some providers offer secure forms and appointment scheduling tools that can be embedded into your Wix site. These services ensure that data is encrypted and stored securely, in compliance with HIPAA standards. Here are some examples:

• Emitrr: Emitrr is a versatile HIPAA-compliant solution tailored for healthcare providers. With Emitrr, you gain access to a comprehensive suite of tools that not only ensure your emails and forms are fully compliant with HIPAA regulations but also enhance the overall patient communication experience. Emitrr integrates smoothly with platforms like Wix, making it a practical choice for those looking to maintain HIPAA compliance without sacrificing ease of use.

• JotForm: JotForm offers HIPAA-compliant forms that can be embedded into your Wix website. They provide encryption and secure storage for all patient data collected.

• Formstack: Formstack provides secure forms and workflow automation solutions that comply with HIPAA regulations. Their forms can also be integrated into Wix websites.

• SimplePractice: This platform offers a comprehensive practice management solution, including HIPAA-compliant forms and secure communication tools. It can be integrated with your Wix site to handle patient data securely.

• LuxSci: LuxSci offers HIPAA-compliant email and web forms, ensuring that any data collected through your site is secure and meets regulatory standards.

• Hushmail for Healthcare: Hushmail provides encrypted email and secure web forms designed specifically for healthcare providers. These can be embedded into Wix websites to ensure HIPAA compliance.

3. Focus on Informational Content

Leverage your Wix website to provide valuable, non-sensitive information. You can include content like:

• Descriptions of services

• Practitioner bios

• Office hours and locations

• Educational blog posts on general health topics

• Contact information (without forms)

By focusing on informational content, you provide value to your patients without risking non-compliance.

4. Ensure Secure Communication Channels

If your website includes a contact form, make sure it explicitly states that it should not be used for sharing any health information. Provide alternative secure communication channels for patients needing to discuss private matters, such as encrypted email or secure messaging through a patient portal.

Examples of HIPAA-Compliant Websites by WIXCreate

At WIXCreate, we specialize in designing beautiful and functional websites for healthcare providers. Here are some examples of HIPAA-compliant websites we've designed:

• Deep Essentials Counseling

• The Dermatology House

• Regen Sports Care

• Healthy Smiles Dental

These websites serve as excellent models of how to provide valuable information and services to patients while maintaining HIPAA compliance.

Conclusion

While Wix offers a fantastic platform for creating visually appealing and functional websites, it is not inherently HIPAA compliant when it comes to data collection through forms. Healthcare providers must be vigilant to avoid collecting PHI directly through their Wix websites. By focusing on informational content, using HIPAA-compliant third-party services, and providing secure communication alternatives, you can maintain a professional online presence without compromising patient privacy or violating HIPAA regulations.

At WIXCreate, we are happy to help with your HIPAA-compliant website design. For more detailed guidance on maintaining HIPAA compliance, consulting with a legal expert or a compliance specialist is always recommended.